Booking conditions and cancellation policy
- There is no guarantee of swimming with dolphins. Carino operates with a Department of Conservation permit for the protection of Dolphins and other marine mammals; interaction with them is governed by the Marine Mammal Protection Act. If the conditions of the Act are not met or the sea conditions are not safe then some trips will be viewing only.
- All bookings need to reconfirm with us by phone, the day before departure
- Carino Sailing and Dolphin Adventures reserve the right to alter prices, cancel any departures and vary itineraries in the interest of passenger safety and comfort. All departures are subject to demand, sea and weather conditions.
- To the extent permitted by law, all our liability for damages to your property, disruptions to travel plans or mental injury is excluded. This exclusion is subject to rights or remedies you have under the Consumers Guarantees Act 1993.
- All prices are in New Zealand dollars and include GST. Prices are subject to change without notice.
- Children’s fare 4-14yrs old, under 4 free
- Cancellations must be received by us 24hrs before day of departure, for 100% refund. Passenger who have not cancelled before this are considered “no shows” and no refunds are available
- For the comfort to all passenger, smoking is not allowed on our vessels
- All contact details submitted on this website will be used by Carino Sailing and Dolphins Adventures for the sole purpose of contacting clients. We will not give your email address to anyone!
